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Appraisals Coordinator, Trusts & Estates
Appraisals Coordinator, Trusts & Estates
Post Date: 15 Apr 2022


Los Angeles, CA

Closing date: 30 Apr 2022

Bonhams is seeking an enthusiastic and organised Appraisals Coordinator to join our Los Angeles based Trusts & Estates Department. The Appraisal Coordinator position is largely an administrative position with a significant amount of data entry but it can be the ideal starting point for savvy candidate to gain a foothold within the international art and collectibles market. The successful candidate will work with renowned specialists at all levels, as well as executive management.

Key Tasks and Responsibilities

• Responsible for generating appraisals for Bonhams in the U.S. from initial appointment to delivery of final appraisal reports to clients.
• Work with specialists at all levels to enter or transcribe data and other information into Bonhams proprietary database system (A3).
• Proof, edit and ensure appraisals reports comply with Bonhams’ standards and requirements, as well as other regulatory requirements as needed.
• Bind and send appraisal reports to the client, meeting expected delivery date.
• Track appraisal materials through the entire appraisal process, ensuring that all back-up information is retained.
• Maintain central appraisal work files with all relevant and required information, including draughts of appraisal reports, comparable sale records, etc.
• Process and send appraisal invoices to clients, and follow-up on past-due invoices when necessary.
• Maintain Excel reports on appraisal statuses and extract statistical information from appraisals and the department.
• Proactively defuse situations with clients – both internal and external – and understand when to advance the issue to the next management level.
• Develop recommendations to streamline work processes, enhance services, and maximise profitability.
• Handle incoming calls to Bonhams regarding appraisal and auction services.
• Provide clients with detailed information regarding services and fees for appraisal services.
• Occasional telephone bidding or clerking at auctions

In addition to the tasks and responsibilities listed, you may be required to perform other duties as assigned by your Manager.

Required Skills

• Time management and multitasking skills are essential, especially the ability to juggle multiple projects and meet tight deadlines.
• Extremely well organised and able to work independently, as well as with staff and clients at all levels.
• Excellence in English communication skills, both verbal and written.
• Able to work with a variety of personalities.
• Demonstrated expertise in client servicing, both external and internal.
• An interest in and understanding of fine art, furniture & decorative arts and related terminology is helpful.
• Proficient in Microsoft Word, Excel and Outlook.
• Ability to quickly learn Bonhams’ proprietary database system (A3) is essential.

The ideal candidate should also demonstrate the following traits:

• Initiative – demonstrate the abilities to proactively engage.
• Resourcefulness – Able to quickly understand the basic elements of a given problem and how to solve that problem.
• Prioritize – Quickly learn what projects are (or should be) more significant to the core business.

Please email your resume and cover letter in PDF format to Recruitment.

Bonhams offers health, dental and vision benefit options, flexible spending accounts, 401(k) retirement savings plan, paid time off, pre-tax commuter benefits and more. We thank you for your interest in this position, please note that we will only contact candidates chosen for further consideration. No phone inquiries please.

Bonhams is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.


Los Angeles, USA

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