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Casual Client Services Representative
Casual Client Services Representative
Phillips
Post Date: 06 Mar 2022

JOB OVERVIEW

Phillips is an international auction house, conducting sales of Contemporary Art, Photographs, Design, Modern & Contemporary Editions, Jewels and Watches. Phillips is currently seeking organized, motivated & visitor focused individuals to fill casual Client Services Representative positions in our Client Services department. 

Based in London, the primary focus of the position will be to support our Client Services team in the day to day running of the front of house and the provision of the Client Services function on an ad-hoc basis. You will be responsible for representing Phillips and our high values of professionalism and excellence by offering an outstanding client service & visitor experience at all times.

Duties and Responsibilities

Welcoming Clients, Visitors and Staff into the gallery

•             Offering assistance & providing information on current and future worldwide Auctions and Exhibitions.

•             Assisting clients, Phillips’s specialists and 30 Berkeley square tenants with general front desk enquiries.

•             Undertaking sale room tasks during auctions

•             Fielding phone calls and responding to emails.

•             Sending out and selling catalogues

•             Processing bids and paddles for auctions.

•             Assisting the Events department when required; including event research, guest check in & obtaining new client details.

•             Organising all mailing, courier services, deliveries, and taxis.

•             Ensuring all public areas and meeting rooms are set up to a high standard.

•             Additional ad hoc duties

Professional Skills and Experience

Our ideal candidate will have a passion for art or the art world and have previous experience of delivering outstanding visitor experience. You will be highly organised with the ability to keep calm while dealing with multiple tasks in extremely high-pressure situations. You will have excellent verbal and written communication skills as well as the ability to communicate in a professional manner with a wide variety of people. You will also be flexible and reliable and will be able to work on your own initiative as well as part of a team. Additional languages are desirable but not essential.

Working Conditions

Contract type: Casual Worker

Working hours: Zero hours contract working as and when required, including evening and weekend work

To apply, please email a resume and cover letter to [email protected]

JOB DETAILS

Location
London, UK

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