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Client Strategist, Luxury Division
Client Strategist, Luxury Division
Post Date: 06 Nov 2023


Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.

The primary responsibility of this role is close collaboration with client strategy colleagues and specialist teams in the Luxury division to devise and execute strategic plans for key clients to maximise transactions for the division and company. This is an internal non-client facing role which relies on highly proficient Excel skills to extract and manipulate data to inform strategy combined with the ability to build effective partnerships with colleagues.

RESPONSIBLITIES Work With The Luxury Division To

  • Provide strategic sale-related support, including tailored pre-sale targeting working with digital and AI tools, researching prospective bidders and executing post-sale meetings
  • Partner with Client Strategists to do research for top client reviews, team meetings, regional meetings, and to support key auctions
  • Proactively and frequently communicate with Luxury specialists and Business Directors about relevant event, travel and visit opportunities and generate and suggest event ideas to facilitate the implementation of strategic plans
  • Conduct top client reviews with individual RMs to identify gaps, progress and opportunities in their portfolio of clients
  • Regularly and systematically review Collector/Rich lists, including Forbes, ArtNews Top 200, real estate listings, and other media to ensure the accuracy of Sotheby’s existing client data and identify potential new clients
  • Support team meetings and internal presentations by taking meeting minutes, paying close attention to action points, and circulating post meeting
  • Create PowerPoint presentations/project decks as required
  • Ensure the accuracy and integrity of client information in client system/CRM throughout the year
  • Create of team meeting briefs, family trees and high-level presentations to provide an overview of key families/clients
  • Identify opportunities to increase cross-departmental transactions across all formats and platforms including Marketplace, SFS and Private Treaty
  • For bespoke seated events, assist with invitation list building, collaborate with Special Events team, and create client biographies
  • Support the team with regular reviews of “at risk” clients to assess progress of relationships

Ideal Experience & Competencies

  • Minimum 2-3 years related art market experience, or related experience in an analyst role
  • Advanced user of Microsoft Excel, Word and PowerPoint
  • Effective at supporting change management; highly organized; and comfortable managing large amounts of evolving data
  • Ability to run basic stats and work through large quantities of data to analyse trends
  • Excellent communication and interpersonal skills
  • Superior organizational skills with the ability to prioritise multiple tasks with speed and efficiency
  • Advanced analytical and research skills
  • Team player with a positive working rapport with colleagues
  • High degree of accuracy and attention to detail, with excellent writing/editing skills
  • Ability to interact professionally and confidently with business getters
  • Strong financial and analytical skills. Familiarity with using statistics in a business setting

To view our Candidate Privacy Notice for the US, please click here .To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here . The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.



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