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CMS Administrator
CMS Administrator
The Metropolitan Museum of Art
Post Date: 10 Jun 2023

JOB OVERVIEW

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

As the CMS Administrator, you will be responsible for managing the daily operational performance of the content management system and the relationship between the CMS vendor and The Met as well as the relationship between internal stakeholders and our development team. You will serve as an expert to troubleshoot issues, provide CMS training, develop reports and CMS data, and maintain and enhance the overall user experience.

PRIMARY RESPONSIBILITIES & DUTIES:

  • Provide CMS training and access for content editors across the museum.
  • Assist with site creation and migration as necessary.
  • Provide SEO (search engine optimization) and broken link reports.
  • Partner with engineers and designers to create intuitive publishing products.
  • Ensure that all new features are evaluated, tested, and deployed according to your requirements and quality standards.
  • Partner with product leadership to monitor engagement and evaluate success.
  • Oversee communications regarding feature updates, feature requests, service status, content freezes, etc. with internal CMS stakeholders and our CMS vendor.
  • Create and maintain clear documentation for internal CMS stakeholders.
  • Create and communicate schedules, track milestones and deliverables for CMS projects.
  • Act as an evangelist to build awareness and understanding of our CMS and structured content approach.
  • Other duties as assigned.

EDUCATION & EXPERIENCE:

  • At least 3 years of experience managing content and users in a CMS, and an understanding of how an organization manages content.
  • Experience in Sanity CMS or other content management systems and experience with migrations.
  • Project management skills and experience.
  • Background in information architecture (IA), user experience (UX), or technical writing.
  • Ability to effectively gather and understand requirements and dig in beyond user requests to get to user needs.
  • Ability to handle multiple tasks under deadlines.
  • Experience writing requirements for content projects and tools.
  • Ability to communicate with technical and non-technical staff and bridge the gap between them.

COMPENSATION RANGE:

  • Pay Range : $75,000-$85,000 / Annually
  • The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

  • Medical, dental, vision and life insurance
  • 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
  • Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
  • Long-term disability coverage
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Free financial-planning services
  • Financial assistance for relevant coursework, seminars, and training programs
  • 25% discount for staff in Museum shops
  • A subsidized staff cafeteria
  • Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected].

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

JOB DETAILS

Location
New York, NY
Fields

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