The focus of this role is to understand, own and develop the blended physical and digital journeys people take when visiting Tate to engage and delight our audience. This is a new role to nurture those moments when the physical and the digital combine – for example, when a visitor connects to wifi in a gallery or scans a QR code to find out more about an artwork, take an audio tour or book a table at the restaurant. We are looking for someone who can craft a connection that makes Tate a place that people will be sure to return to. Passionate about building products that all visitor’s love, you will play a vital role in ensuring a seamless, engaging visitor experience that feels unique to Tate. Working across a range of digital platforms, including the Tate website, Tate Digital is responsible for designing and delivering Tate’s digital experiences. The department operates across the organisation, realising business objectives from numerous departments and balancing these against both in gallery and digital visitor needs. Expect to work with a smart and caring cross-disciplinary team who are passionate about using technology to make art accessible to everyone. We’re agile-ish. At Tate we strive to be artistically adventurous and culturally inclusive in everything we do: in our four galleries across the UK (Tate Liverpool, Tate St Ives, Tate Britain and Tate Modern), our digital platforms and in collaborations with our national and international partners.