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Event Operations Manager
Event Operations Manager
Soho House
Post Date: 08 Mar 2022

JOB OVERVIEW

Description

The venue…

SOHO HOUSE BERLIN is a private members’ club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.

Opportunities for all…

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Requirements

The role…

We are seeking an enthusiastic Event Operations Manager to host events, banquets and dinners.

Responsabilities:

  • Welcome our guests and be the contact person during the events
  • Education, leading, supervising and training of (new) employees, apprentices and trainees
  • Management of the entire service team and all operational service processes of the daily business
  • Coordination of employees into their stations and taks and duties
  • Assignment and supervision of employees during the events
  • Preparing of the weekly rota and inform all employees in time about their shifts
  • Timely registration of all working hours of subordinate employees in the system “X-Time”
  • Organization & Supervise of mise en place prior consultation with the client / Event Planner
  • Contact for the customer / Event Planner
  • Dealing with complaints and its problem-solving
  • Briefing of the staff before daily events
  • Work closely with cross-departmental managers, in particular the accounting, FO, HSK and Events Admin
  • Bookings and payment of cash at the end of Events

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Benefits

Benefits

  • Soho Friends Membership
  • Soho Impact
  • Learning & Development
  • Cookhouse & House Tonic Events (Food & Beverage Trainings)
  • Team Events (weekly yoga classes, movie screenings etc.)
  • Cooperate Benefits

We would like to draw your attention to the fact that we will store and process your data within the scope of the application procedure according to the regulations of the Federal Data Protection Act.

JOB DETAILS

Location
Berlin, Germany

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