ABOUT SOTHEBY’S

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.

Sotheby’s Deutschland GmbH sucht einen

Front of House Manager

 zum nächstmöglichen Zeitpunkt am Standort Köln.

Voraussetzungen sind hervorragende Erfahrung im Eventmanagement sowie Client Service. Ein Hotelfachhintergrund ist von Vorteil.

Erwartet werden exzellente Deutschkenntnisse (Muttersprachenniveau) sowie sehr gute Englischkenntnisse.

Bitte sehen Sie untenstehend die weitere Jobbeschreibung.

Overview

To be the first point of contact in the Cologne auction rooms for clients calls and visitors

Key Responsibilities

• To be the welcoming face of Sotheby’s Cologne (telephone and visitors)
• Greeting clients and providing general information on all aspects of Sotheby’ s
• Dealing with all enquiries and referring clients to relevant staff members
• Overseeing incoming and outcoming mail and deliveries
• Ordering catalogues for Front of House display areas
• Being responsible for organising and managing all events (organise the invite mailing, coordinating RSVPs, main point of contact for vendors and suppliers incl. catering and other logistics needed)
• Checking weekly event list
• Printing of auction result lists for clients
• Maintenance of counter leaflets and brochures
• Ordering office supplies
• Keeping Front of House area immaculate (including flower displays)
• Oversee housekeeping and help maintain cleanliness of all client area and the staff kitchen
• Creating client accounts
• Responsible for any absentee or telephone bids or preregistrations left by clients at the counter for worldwide sales
• Coordinating Valuation Days Appointments and in-house Valuation Days
• Act as expert liaison for non-inhouse Departments
• Hire, train and oversee interns
• Ensure catalogues for current sales are in-stock and available for purchase
• Work with Catalogue Distribution to maintain catalogue supply
• Supporting the Head of Cologne for administrational tasks
• Coordinate seating and sale registration for Life Sales and work with Head of Logistics

Skills & Competencies

• Well presented, articulate, numerate and organised, with excellent interpersonal skills
• Hands on mentality
• Ability and willingness to work evenings & weekends essential
• Ability to work alone in a busy and potentially high pressure environment
• Ability to work as part of a team
•  Flexible and personable
• Previous client service experience an advantage
• Languages German (mother tongue or excellent level) and English fluent