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Gallery Assistant Manager
Gallery Assistant Manager
Four Seasons Hotels and Resorts
Post Date: 17 Feb 2023

JOB OVERVIEW

  • Develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for breakfast, lunch or dinner.
  • Hire, train, supervise and discipline all restaurant staff.
  • Maintain a friendly yet unobtrusive manner with all guests.
  • Possess a management ability that ensures a successful handling of the dining room.
  • Control reservations and seating of the restaurant with regards to service standards.
  • Ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members.
  • Anticipate, in advance, all materials and supplies and assure their availability.
  • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
  • Observe daily conditions of all physical facilities and equipment in the restaurant; makes recommendations for corrections and improvements as needed.
  • Prepare staff schedules which allow for appropriate service while controlling labor costs and overtime.
  • Communicate with other departments to ensure a supporting team of professionals.
  • Ensure a safe working environment for all employees within the restaurant.
  • Forecast covers and revenues and then schedules accordingly.
  • Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of wines and spirits.
  • Supervise the public areas and restrooms.
  • Attend and participate in all required meetings.
  • Promote teamwork and foster a harmonious working climate.
  • Promote good public relations and handle complaints or concerns of guests.
  • Handle all inventories directly involved with the operation of the restaurant.
  • Utilize the computer system in ringing, printing and closing checks as well as shift reports.
  • Recognize and address potential intoxicated, disruptive or undesirable guests.
  • Respond properly in any hotel emergency or safety situation.
  • Perform other tasks or projects as assigned by hotel management and staff.

JOB DETAILS

Location
Hong Kong SAR
Fields

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