- Develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for breakfast, lunch or dinner.
- Hire, train, supervise and discipline all restaurant staff.
- Maintain a friendly yet unobtrusive manner with all guests.
- Possess a management ability that ensures a successful handling of the dining room.
- Control reservations and seating of the restaurant with regards to service standards.
- Ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members.
- Anticipate, in advance, all materials and supplies and assure their availability.
- Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
- Observe daily conditions of all physical facilities and equipment in the restaurant; makes recommendations for corrections and improvements as needed.
- Prepare staff schedules which allow for appropriate service while controlling labor costs and overtime.
- Communicate with other departments to ensure a supporting team of professionals.
- Ensure a safe working environment for all employees within the restaurant.
- Forecast covers and revenues and then schedules accordingly.
- Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of wines and spirits.
- Supervise the public areas and restrooms.
- Attend and participate in all required meetings.
- Promote teamwork and foster a harmonious working climate.
- Promote good public relations and handle complaints or concerns of guests.
- Handle all inventories directly involved with the operation of the restaurant.
- Utilize the computer system in ringing, printing and closing checks as well as shift reports.
- Recognize and address potential intoxicated, disruptive or undesirable guests.
- Respond properly in any hotel emergency or safety situation.
- Perform other tasks or projects as assigned by hotel management and staff.
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Gallery Assistant Manager
Four Seasons Hotels and Resorts
Post Date: 17 Feb 2023
JOB OVERVIEW
JOB DETAILS
Location
Hong Kong SAR
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