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Gallery Associate
Gallery Associate
The Museum of Modern Art
Post Date: 16 Dec 2022


MoMA PS1 is one of the oldest and largest nonprofit contemporary art institutions in the United States. An exhibition space rather than a collecting institution, MoMA PS1 devotes its energy and resources to displaying the most experimental art in the world. A catalyst and an advocate for new ideas, discourses, and trends in contemporary art, MoMA PS1 actively pursues emerging artists, new genres, and adventurous new work by recognized artists in an effort to support innovation in contemporary art. MoMA PS1 achieves this mission by presenting its diverse program to a broad audience in a unique and welcoming environment in which visitors can discover and explore the work of contemporary artists. Exhibitions at MoMA PS1 include artists’ retrospectives, site-specific installations, historical surveys, arts from across the United States and the world, and a full schedule of music and performance programming.We recognize that a successful candidate will meet many of the requirements listed on this job description, but may not meet 100% of the qualifications. If much of this job description describes you, we encourage you to apply for this role.SupervisionGallery Associates report to the Assistant Director of Visitor Engagement. They also regularly take direction from Assistant Manager of Visitor Engagement.ResponsibilitiesAssist with visitor hospitality

  • Create a welcoming, inclusive, positive, and informative experience for the visitors at the museum.
  • Offer a high level of customer service in all Visitor Engagement positions as needed and assigned, including but not limited to gallery, podium, and coat check.
  • Professionally communicate any artwork safety policies or interactive instructions to visitors.
  • Work in conjunction with security and other staff to ensure the safety of visitors in our galleries.
  • Proactively report any art or visitor related incidents or emergencies in a timely manner and adhere to reporting protocol and procedures.
  • Proactively report any special visitor needs as they arise.
  • Perform other duties related to visitor hospitality and customer service (i.e. coat check, etc.) as needed and assigned.

Facilitate exhibition and program content

  • Participate in mandatory curatorial walkthroughs about exhibition and program content.
  • Communicate to visitors and respond to visitor questions about exhibition and program content at assigned positions.
  • Lead public visitor tours and scheduled group tours of long-term installations and temporary exhibitions.
  • Provide other assistance with facilitation of exhibition and program content as needed and assigned.

Supporting museum events

  • Support a wide-range of museum events and programs from a visitor experience and logistical standpoint, including but not limited to the following events: Night of the Museum, Warm Up, Meeting Monday, Sunday Sessions, Neighbor Night, etc.
  • Perform other duties related to visitor hospitality and customer service as needed and assigned during museum events.
  • Utilize ticketing/checking-in systems.

QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Minimum of 1 year experience in visitor service, hospitality, and/or sales, or an acceptable equivalent combination of education and experience.
  • Excellent customer service and communication skills, including ability to present information effectively in one-on-one and group settings, and to facilitate positive and inclusive dialogue with the audience.
  • Strong interest and engagement with contemporary artistic practices and/or museums.
  • Proactive observation and awareness abilities, including ability to foresee potential problems and escalate to appropriate levels.
  • Ability to understand and follow verbal and written instructions.
  • Ability to work effectively and collegially as part of a larger team in both daily operations and in large scale events.
  • Ability to work Holidays and Weekends as required by exhibitions and special events.

SALARY $20.00 per hourMoMA PS1 is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at MoMA PS1.


New York, NY

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