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Post Sale Associate
Post Sale Associate
Post Date: 18 Feb 2022


Artsy is seeking a Post Sale Associate to assist Artsy’s rapidly expanding marketplace.The Post Sale Associate will report to the Marketplace Strategy and Operations team which powers the Artsy marketplace with operations and client support. Secondary-market sales are an expanding segment of Artsy’s business investment and aim to create more liquidity in the market. This enables auction partners, collectors and dealers to sell and rotate their artworks more broadly and with the best outcome.The Post Sale Associate will provide invoicing, fulfillment, and art handling support and work in conjunction with the Trust & Safety, Accounting, Specialist / Advisory and Catalog teams to create a seamless consigning and collecting experience. They will be responsible for a high volume of personalized and proactive communication, follow-up and data entry and will be vital to Artsy’s client support experience. This role requires some weekend hours, and some on-site work to receive and handle shipments is required.

What You’ll Do

  • Work with accounting to remit seller and vendor payments, assess taxes and invoice buyers
  • Provide buyers, sellers and shipping partners with updates and status changes for purchases and consignments
  • Monitor auction and private sale invoicing and shipping progress to ensure listing agreement and payment timelines are met
  • Oversee and execute fulfillment of domestic and international shipping orders
  • Work with network of shippers to source shipping estimates
  • Coordinate occasional delivery, pick-up, inspection and viewing of works on-site, including art handling
  • Work across teams to continually improve the invoicing and fulfillment experience at Artsy

Who You Are

  • Experience with Google Suite for Business
  • Comfortable managing communication and outreach across a large target client-base
  • Clear and concise written and verbal communication skills
  • Discretion and ability to handle sensitive customer information
  • Thrives in a fast-paced, metric-driven role and team
  • Effective time management skills and attention to detail
  • You currently live and are authorized to work in New York City

What We Offer

  • Opportunity to reimagine the art industry while working with a talented, diverse, international team.
  • Competitive salary and equity.
  • Flexible time off: we empower Artsy employees to take time off based on their desires and needs that matter most to them.
  • Comprehensive benefit options including: flexible time off, 401k, commuter benefits, flexible spending accounts (FSA), and health savings accounts (HSA).
  • Top-quality healthcare options such as: medical, dental, parental care, short- and long-term disability, mental health support & coaching, and more.
  • Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture.
  • Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global “All Hands” meetings, “Artsy Salon” (a yearly exhibition of our team’s creativity), attendance to art world events, and more.

To Apply

This is a full-time position and starts immediately. To apply, please submit your resumé and a cover letter here. When you apply, you will be directed to a third party site.


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