About Bonhams
Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia.
Our employees are passionate about their work and we pride ourselves on a bespoke approach that aims to make every client feel important. It is an exciting time for our business and our global leadership team of art world professionals are now ready to for a People focused team to help them develop their talent strategy, strengthen our people brand globally, build organisational capability and drive process improvement.
About the role
Overview: Assist customers in examining items during preview days and special events; call
Appraisers/Specialists as required. Other duties may include assisting with merchandise pick-up following
an auction, assisting various departments with auction related administrative tasks.
In your role as Preview Worker you will be required to carry out the following:
Key Tasks and Responsibilities
Preview
• Assist clients viewing auctions items inside and outside of display cases.
• Answer general non-technical questions (sale dates, times, etc.).
• Provide quality customer service.
• Call specialists as needed for technical information and/or specific inquiries on property.
• Assist in preventing theft by following security procedures.
Delivery and Pick Up
• Deliver lots to customers as indicated on collection slip; obtain signatures; file collection slips
appropriately.
• Answer general questions.
• Assist in preventing theft by following security procedures.
Special Projects
• Assisting in general department administration where necessary.
• Unpack and pack boxes.
• Help set-up sales.
• Polish silver
• Calling department lists to remind customers of upcoming previews
In addition to the tasks and responsibilities listed, you may be required to perform other duties
as assigned by your Manager.
Required Skills
• Excellent communication (written and spoken) and interpersonal skills.
• Excellent customer services skills and desire to work with the public.
• Enthusiastic and calm under pressure, with a common sense approach.
• Committed, reliable and capable of working well as part of a team.
• Fluency in English necessary.
• Ability and willingness to be flexible with working hours.
• Business attire required.
• Interest in Jewellery, Fine Art, Antiques, and Collectibles.
• Ability to stand and walk for extended periods of time.
• Ability to accurately follow detailed instructions.
• Must be multi-functional and able to shift priorities quickly and easily.
