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Project Manager, Audience Development & Engagement
Project Manager, Audience Development & Engagement
The Metropolitan Museum of Art
Post Date: 20 Dec 2022


About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. 



The Met seeks an experienced Project Manager to serve as part of the Audience Development and Engagement team. The Project Manager reports to the Senior Managing Educator, Audience Development and Engagement in the division of Public Programs and Engagement and oversee The Met’s Civic Practice Project in partnership with the Senior Managing Educator, Audience Development and Engagement.  A key focus for this individual will be to develop and expand upon community partnerships, programming, and long-term initiatives in collaboration with artists, community-based organizations, field leaders, and Met staff. The individual will manage the Civic Practice Project application process, review committee, budget, and bi-annual funder reports. Key goals for this position are to:

  • Support the Senior Managing Educator with integrating the Civic Practice Project across the Museum, identifying opportunities for Met staff to engage in the program’s activities and for the artists to collaborate with more Museum areas.

  • Expand outreach to local, national and global communities to form authentic, sustainable relationships, with an emphasis on New York City neighborhoods.

  • Support the growth of development of the Civic Practice Project into a model for museum-based social engaged artist residencies for the field.

  • Develop offsite, onsite, and virtual programs that support new narratives and diverse perspectives, that are inclusive and accessible to all persons

  • Create and foster collaborative interdepartmental, Museum-wide, and external relationships

The Project Manager, Audience Development and Engagement will support the Education department and the Museum in connecting to more diverse audiences and increasing meaningful impacts and engagement with new and existing audiences in both local and global contexts. They will support our goal of utilizing and positioning our collection to encourage greater access and dialogue with and among artists, communities and families alike. This next chapter for the Education Department is guided by the Department’s strategic plan and is in alignment with the Met’s overall strategic plan.

The successful candidate is a thoughtful collaborator with a strong people-centered practice who will support the conceptualization, development, and implementation of off-site, on-site, and virtual programs for multigenerational audiences. Programming in this position portfolio may include Festivals, heritage month programs, film screenings, artmaking, artist programs, outreach programs, and community activations that are accessible to all regardless of ability. This person will develop approaches, processes, outcomes, and evaluation methods in consultation with the Senior Managing Educator, Audience Development and Engagement and will ensure their accomplishment through authentic relationship-building with artists and partners, strategic interdepartmental, Museum-wide and external collaborations, and partnerships that advance The Department’s and overall Museum strategic plan.

The position will also support the Museum’s outreach and community engagement strategy at the Met Cloisters in partnership with several cross-departmental colleagues.  The candidate will promote The Met’s presence in historically underserved neighborhoods in New York City, with an emphasis on BIPOC communities. They will also foster sustainable local, national, and international partnerships where possible.

The successful candidate brings creative approaches and perspectives to the content and format of existing programs in the Audience Development and Engagement area and supports new projects with the aim of engaging existing and broader constituencies in meaningful experiences.

Key relationships: Education Department: Community and Creative Practice, Public Programs and Creative Practice, Teaching and Learning, Access; Met Live Arts; Development Department; Digital Department; The Watson Library and The Met’s Library System; Publications Department; Imaging Department; Membership Department; External Affairs; Special Events, and Visitor Services.

This is an end-dated full-time position.


  • Manage/Co-Manage The Met’s Civic Practice Project, including, but not limited to artists’ culminating residency projects, as well as off-site, on-site, and virtual programming.

  • Manage/Co-Manage the Civic Practice Partnership Artists in Residence Program and its Advisory and Review Committees together with Senior Managing Educator, Audience Development and Engagement.

  • Work with consultants, evaluators, advisors, alumni, fellows, interns, and key stakeholders as needed and process all related contracts and payments.

  • Manage communication with the Collaborative for Creative Practice and Social Justice members, Seminar participants, artists-in-residence, and project alumni. 

  • Engage Museum audiences in having meaningful connections with art and artists, on site at The Museum, online, and in neighborhoods across the five boroughs.

  • Envision, strengthen, renew, and establish relationships and partnerships with artists, arts leaders, and organizations, establishing the Museum as a committed resource for local audiences, especially in underserved communities.

  • Track, measure, and report on the Museum’s audience data and use the findings to inform future audience and engagement strategies together with Senior Managing Educator, Audience Development and Engagement.

  • Collaborating on special projects and cross-institutional initiatives.

  • Design/Co-Design and coordinate the development of off-site and Museum-based community initiatives, programs, workshops, panels, and discussions in collaboration with community leaders, artists, youth, partners, and Met staff, fellows, and interns.

  • Collaborate and coordinate with other Met staff to conceive, plan and implement meaningful education and community programs which appeal to a broad audience.

  • Manage/Co-Manage administrative processes and procedures, including developing budgets, coordinating funding needs, and organizing funder reports in collaboration with the Museum’s Development Department.

  • Produce/Co-produce content for print and online materials and work with numerous Museum departments to promote and heighten awareness of various events, programs, and projects.

  • Other related duties as assigned.


Fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a disability, sincerely held religious belief, or pregnancy, or because you are a victim of domestic violence, stalking, or sex offenses).

Experience and Skills:

  • Minimum 5 years of demonstrated experience in arts/cultural programming, community-based arts programming and/or community organizing as well as knowledge of socially engaged art practices

  • Track record of developing and managing a complex schedule of educational and public programs related to exhibitions, gallery rotations, access, community, and special projects

  • Demonstrable record of collaboration with artists, cultural institutions, and community partners

  • Knowledge of varied programming practices, platforms, as well as outreach and engagement strategies

  • Strong, proven track record of developing and implementing high quality, innovative programs

  • Strong, proven track record of attracting broad and diverse audiences

  • Ability to collaborate effectively with a diverse range of stakeholders and to thrive in a dynamic, team-based environment

  • Excellent budgeting and financial skills

  • Exceptional organizational, oral, and written communication skills

  • Clear ability to multi-task, and close attention to detail


Knowledge and Education:

  •  M.A. in Art History, Museum Education, Education or other related field, or equivalent education and experience

  • Demonstrated knowledge and experience of current trends in socially engaged art and public programs

  • Demonstrated knowledge and experience with audience outreach and creating and maintaining authentic partnerships

  • Full familiarity with Microsoft Office Suite 2007/2010 (Word, Excel, PowerPoint, Outlook) required

Compensation Range:

  • Pay Range: $85,000 – $90,000

  • The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

  • Medical, dental, vision and life insurance
  • 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
  • Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
  • Long-term disability coverage
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Free financial-planning services
  • Financial assistance for relevant coursework, seminars, and training programs
  • 25% discount for staff in Museum shops
  • A subsidized staff cafeteria
  • Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected].  

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.


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