FULL TIME, MILANO

• Head of Sales at our milanese Boutique
• Logistics of e-commerce orders
• Store stock managment
• Costumer care (In store and e-commerce)

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

A Sales Assistant will help locate product for customers, place order, place holds, process transactions and keep the sales floor organized and well-stocked. They are the face of the company and must uphold company values both in how they dress and how they interact with customers.

Responsibilities

• Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
• Update customer records in the company database as required
• Input invoice and bill-back data
• Analyze, consolidate, and forward daily action summaries to managers
• Use data to investigate the logistical history to resolve order and inventory problems
• Research promotion details, regular, and special prices to resolve pricing discrepancies
• Offer product, promotion, and pricing information by exploring customer requests
• Offer sales projections by creating and sending sales tracking reports
• Maintain customer database by inputting customer profile and updates
• Collect data to create informative sales presentations
• Monitor sales expenses by analyzing, tracking, and summarizing expenses
• Report any inventory or service issues to management and the appropriate Account Manager immediately

Requirements

• A proven track record of working in retail sales and achieving sales quota
• Customer-centered focus
• A high level of professionalism
• High school diploma
• Fluent in Italian and English