Artscapy is the award-winning alternative investments company that is making art collecting and
investing accessible using technology. Our Art Account is a comprehensive digital solution that
supports a growing community of 6,500+ art buyers at every stage of buying and managing their
wealth in art. As a market leader in art investment and collecting, we are now growing our commercial
operations team.
This is an exciting opportunity for a highly motivated and organised candidate to join our team. You will
enter a fast-growing company at the forefront of innovation in the art market to be the lead
responsible for managing a best in class, smooth post sales experience for our members.
Ideal candidates will have at least 1-3 years of relevant experience in the art market or luxury and high
value products space, with a passion for working in a fast-paced, dynamic environment.

Role Mission:
The Post-Sale Executive (PSE) is responsible for overseeing the full post-sale process, including
artwork verification and logistics, across all functions requiring the handling, shipping, authentication,
storage, and installation of art. Acting as the gatekeeper of Artscapy’s physical operations, the PSE
ensures efficient and accurate processing of art transactions. This role demands strong
organisational skills while managing a variety of deadlines, and meticulous attention to detail.
Additionally, the PSE will oversee the maintenance of our local art storage, office installations, and
ensure successful delivery and collection of artworks as required.

Key Responsibilities:
Post-Sale Coordination:
○ Generate shipping quotes and source optimal shipping solutions for both buyers and
sellers.
○ Manage the complete fulfilment process for both domestic and international shipping
orders, including the coordination of packaging when necessary.
○ Maintain accurate and up-to-date records of all post-sale transactions.

Client Communication:
○ Provide personalised and proactive communication to buyers, sellers, and shipping
partners.
○ Keep clients informed of updates and status changes regarding purchases and
consignments, ensuring the highest level of client support.

Shipment Monitoring:
○ Track and monitor all shipments, ensuring delivery timelines are met.
● Provide timely progress reports to internal stakeholders and clients.
● Artwork Inspections and Storage Management:
○ Verify documentation and condition of artwork during the intake process.
○ Maintain appropriate records of artworks in storage and ensure that all inventory is
organised, safely and securely stored.

Candidate Qualifications:
Experience:
○ A minimum of 2 years of experience in post-sale or logistics operations, preferably
within the art or luxury goods sectors.
○ Experience in handling and managing artworks is highly desirable.

Technical Skills:
○ Proficient in Google Suite for Business, with the ability to adapt quickly to new
technology environments.
○ Comfortable using and learning internal CRM and logistics systems.

Communication Skills:
○ Able to manage communication across a wide range of clients, including
high-net-worth individuals and corporate entities.
○ Excellent written and verbal communication skills, with the ability to handle sensitive
customer information with utmost discretion.

Organisational Skills:
○ Strong time management abilities, attention to detail, and capability to thrive in a
fast-paced, target-driven environment.
○ A proactive and organised approach to managing multiple tasks simultaneously.

Problem-Solving Skills:
○ Demonstrated ability to independently troubleshoot issues and resolve problems
effectively.
○ Able to provide exceptional client service even in ambiguous or challenging situations.

Preferred Qualifications:
● Experience working in the commercial art world or within the fine art logistics sector is a plus.
● Valid driving licence is a plus.
This role offers plenty of room to make an impact and grow within our small, but fast-expanding
organisation. Keen to learn more about the role and Artscapy? We’d love to hear from you. Send your
CV to [email protected] and we will get in touch.