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Virtual Tour Assistant
Virtual Tour Assistant
Art Basel
Post Date: 23 Feb 2022

JOB OVERVIEW

Founded in 1970 by gallerists from Basel, Art Basel today stages the world’s premier art shows for Modern and contemporary art, sited in Basel, Miami Beach, and Hong Kong. Defined by its host city and region, each show is unique, which is reflected in its participating galleries, artworks presented, and the content of parallel programming produced in collaboration with local institutions for each edition. Art Basel’s engagement has expanded beyond art fairs through new digital platforms and a number of new initiatives.

We are seeking a proactive and good customer service individual to join our dynamic team in Hong Kong as Virtual Tour Assistant. This position will report to the VIP Relations Manager Asia.

Terms: Mid-April to the end of May 2022

There are two parts to this role:

OVR Walkthroughs (WTs) led by VIP Reps Support:

Responsibilities

  • Point of contact for VIP Reps
  • Manage and contact VIP Reps for WTs details
  • Zoom set up
  • Support practice sessions
  • Liaise with the marketing team to create flyers and send them to reps
  • Send out post-WT reports

SEA VIP Assistant:

Responsibilities

  • Support SEAs Project Manager
  • Point of contact for VIP Representatives
  • Manage booking process, including invitation/reminders (in collaboration with Marketing and Content and Communications), SEAs schedule, VIP information, and RSVPs, VIP last-minute requests/new bookings

The role will require flexibility to take on new challenges as they arise (eg: virtual events support)

Requirements:

  • Excellent customer service skills and previous experience is a must
  • Ability to maintain a professional demeanor
  • Works well under pressure, maintains high level of courtesy at all times
  • Friendly and discreet personality
  • Punctual, works efficiently, attention to detail
  • Languages (Fluency in English, Mandarin, Cantonese and others)
  • Computer proficiency (Database navigation, Microsoft Word and Excel, Zoom)

This position is part-time running from mid-April to the end of May 2022 and will be based in Hong Kong. To apply, please submit your resume and a cover letter by email to Mandy Shek at [email protected].

We look forward to receiving your application.

Only shortlisted candidates will be contacted.

JOB DETAILS

Location
Hong Kong, China

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