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Visitor Services Officer (Part-time), M+ Museum
Visitor Services Officer (Part-time), M+ Museum
M+ Museum
Post Date: 08 Dec 2022


M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong’s West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition to establish ourselves as one of the world’s leading cultural institutions. Our aim is to create a new kind of museum that reflects our unique time and place, a museum that builds on Hong Kong’s historic balance of the local and international to define a distinctive and innovative voice for Asia’s twenty-first century.



You will be responsible for:

  • performing customer services duties in cloak room / reception / galleries / learning hub / moving image centre, member’s lounge or other locations as assigned by supervisors when necessary;
  • supporting crowd management, facilitating guests the understanding of house rules and importance of artwork protection, handling customer inquiries and complaints;
  • guiding and encouraging guests to experience events or activities happening in various museum spaces;
  • reporting incidents and liaising relevant parties to resolve the incidents appropriately;
  • following institutional uniform, health and safety guidelines; and
  • performing other ad hoc duties as and when required.


You should:

  • possess tertiary education in any disciplines;
  • fresh graduates and current students would be considered;
  • possess approachable personality with positive attitude; a good team player and be adaptive to dynamic environment;
  • be proactive and have good interpersonal skills;
  • have good communication skills in English and/or Chinese and/or Putonghua; proficiency in other languages is an advantage;
  • be able to work on shifts including weekends, holidays, evenings shift according to a roster that is determined by the Authority and actual work schedule and number of work days per week depend on workload demand; and
  • be willing to work at different spaces in the museum including outdoor location; prolonged standing and physical lifting may be required.

For interested parties, please submit your application with detailed CV. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.


Hong Kong

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